Front Office Manager
Hailing from England, Jen learned her incredible organisational skills as a secretary/PA in London and South East England during the first half of her working life. Jen and her family turned their lives upside down when they moved to Australia 11 years ago, at which time Jen decided to try her hand as a receptionist in a Melbourne vet clinic. Jen then spent 9 years with Bellarine Vet Practice starting as a Receptionist and soon promoted to Clinic Coordinator based at the Grovedale Clinic. It was here that she learnt that her gift of the gab and a telephone voice that would make Siri jealous, were perfect for clinic life!
Clinic director, Emma, and Jen became fast friends through Jen’s equestrian eventing daughter Liberty’s love of horses. The family have welcomed Storm, a 6 year old Clydie x Thoroughbred mare into the family and Jen can now add full time strapper and poo picker to her ever growing skill set.
You will be sure to encounter Jen’s friendly face in reception or buzzing about in hot pursuit of the vets, nurses or Emma with a list of jobs to be completed. She’s never too busy for a chat though!
Jemma is a life long animal lover who is branching out from an equine farm management position and delving head on into the veterinary industry. Jemma is a breath of fresh air with a can-do attitude, and she is never one to baulk at a challenge. She’s our accidental computer whiz, arts and crafts enthusiast and Christmas aficionado all rolled into one vibrant and charismatic package.
Next time you pop in you will almost certainly be greeted by Jem’s face smiling at you from across the counter. You may even get to witness firsthand her everyday superpower whereby she manages to remain pet glitter free all day, every day!
Jemma is pictured here with her cute little Border Collie crossbreed, Marley.
After 10 years of working in human neonatal intensive care wards, Fi has completely ignored the quote about never working with animals or children, and has instead decided to try both.
It was only a matter of time before she converted to animal medicine as Fi has been busy filling her 44 acres of working vineyard in Wallington with animals of all shapes and sizes. Her newest additions include three pygmy goats and six silkies. Don’t worry, we will be insisting the goats make an in clinic and Facebook appearance the moment they arrive!
Fi is one of our part-time receptionists, and is a constant source of entertainment and knows how to lighten the room at the darkest of hours. We look forward to her making your day a little brighter and easing some of the anxiety surrounding your next vet visit.
Here Fi is pictured with just a few of her every growing fur family!
Nurse Manager (Certificate IV Veterinary Nursing)
Meet our nurse manager Rach!
We were tickled pink when Rachel agreed to join our brilliant team. Rach has been nursing since 2006 and holds a certificate IV in Veterinary Nursing with an award in Emergency and Critical Care.
You may recognise her from her time in general practice, or she may have guided you through some tough times at the Geelong Animal Emergency Centre.
Rach is a fitness fanatic who is very excited to be allowed back inside a gym! And she is also a lover of all things cat, with four feline housemates. **Please note we ask that you don’t approach Rach with a request to foster cats or that number is likely to increase!
She also has an uncertified knack for all things IT, however Rach would describe her philosophy as very similar to that of the “IT Crowd”.
We are so pleased to be able to share Rach’s exceptional knowledge and skill set with the Armstrong Creek community.
Rach is pictured here with her most recent foster fail, Freddy Purrcury.
Senior Vet Nurse (Certificate IV Veterinary Nursing)
Sarah is a not only a super nurse, but also a super mum so we share Sarah with her three little cherubs on a part-time basis.
Sarah is a nurse who has seen it all, spending a significant portion of her nursing career in the battlefields that are Emergency and Critical Care facilities. If your animal is having a really bad day we can assure you that you want Sarah on the floor, as her quick thinking and calm but assertive approach is what it takes to save a life.
Sarah is a farm girl at heart, who loves nothing more than a weekend away on her sheep and cattle rearing property in Broadford with the two and four legged family. When at home, Sarah is an active member of the local Armstrong Creek community. She values community spirit and also the importance of education and takes part in local daycare incursions that will inspire our future leaders and impart upon them an understanding of responsible pet ownership, pet health and safety around animals.
Meet Sarah's large boy, Fanta!
Veterinary Nurse (Certificate IV Veterinary Nursing)
Allow us to introduce the newest veterinary nurse to join our ever growing team, Amanda!
Amanda is a lady of many talents, sharing a passion for both human and veterinary nursing. We managed to coax Amanda back to the dark side purely on the proviso we allowed her to cuddle all the toothless chihuahuas that walked through the clinic door.
Amanda worked for many years at Geelong Animal Welfare where her love of animal welfare and rescue animals grew exponentially. She has two rescue cats, two rescue rats and her pictured rescue pom, Heidi. Amanda’s dream is to start her own welfare organisation for elderly dogs who are in need of some extra TLC.
When Amanda isn’t working she is a free spirit who cherishes long drives to far away campgrounds in the other love of her life, her old Landcruiser Larry. She also enjoys time spent with her big dog, Rip, building on his agility and training repertoire.
Amanda brings a warm smile and reassuring sense of calm to all that she does and we know that your animals will love her extra cuddles, treats and comforting words during their times of need.
Veterinarian (BVSc (Hons))
Introducing an exceptionally well renowned and respected local vet who we are fortunate enough to have working with us full time.
Steve graduated from the University of Melbourne in 1986 as an honours student before commencing work in mixed practice in Bendigo. Combining his love of travel and animals, Steve completed a long stint abroad which saw him practicing in the UK for seven years, before returning to Melbourne.
Steve has focused on the small animal sector of veterinary practice for 19 years now, the last twelve of which have been in the Geelong & Surf Coast region both as a practice owner and an employee.
Steve takes pride in his job as a GP vet, with a strong interest in medicine and surgery, and he has an excellent working relationship with many specialists for those complex cases.
Steve has three kids and an assortment of “rescued” pets including a greyhound, two cats, several budgies and a cockatiel.
In his free time, Steve entertains his passion for travel and sport, having competed in triathlons for almost 30 years. Steve has completed everything from short events through to the full Ironman distance (3.8km swim, 180km bike ride, 42.2km run) and has lost count of the number of races he has partaken in! These days he exercises for the health benefits, admitting that his competitive years are well behind him.
We are so excited to have Steve as a member of our team and we know our community will be just as excited to see him return to our beautiful Surf Coast region!
Steve is pictured with the fluffy Ginger!
Dr. Zara is the newest member to join our veterinary team full-time, starting with our clinic in July 2020. Zara grew up in South Africa and relocated to Australia in 2017.
In 2012, Zara graduated from the University of Pretoria, South Africa, and began her career working in small animal general practice. She has maintained a passion for cats and dogs and enjoys veterinary work that is varied with a focus on preventative medicine.
Zara has a special interest in medicine, and all things greyhound, with two beautiful hounds of her own. In her time outside work, she enjoys gardening, getting outdoors and exploring the wonders Australia has to offer.
Practice Manager (BVSc)
Meet Emma, our Practice Director!
After five years of dedicated planning and research, Emma has created our master-planned clinic. Emma's vision for Armstrong Creek Vet Practice is to provide a gold standard service, with our motto being "your pets are our priority".
Emma aims for the practice to provide our clients with a homely, nurturing and caring service, and to give your pets a fear free environment, with separate dog and cat consultation rooms to reduce the transfer of pheromones from one room to the other.
The local community is also extremely important to Dr. Stella-Hall and our team, and we are eager to build positive and supportive relationships with anyone who visits the clinic.
Alongside directing our clinic, Emma also practices large animal work in the equine field, and is the owner of our practice mascot, Daisy!
Practice Mascot (Happy dog)
Introducing our practice mascot, Daisy.
Daisy is a wire-coat Jack Russell Terrier who spends her days shadowing Emma, our Practice Director, wherever she may go! You will likely get to meet Daisy during a visit to the clinic - she'll likely be lounging in the sun on the back of one of our comfy reception chairs, greeting you at the door, or chasing her prized squeaky toy around the clinic. She certainly brings us all a smile when she visits, and takes it upon herself to come and personally greet each of us (and ask for a treat) when she arrives!